Before you create a page for a project on the website, think about when it needs to go live, and how long it should remain on the website for.

All project pages need to be built in a way that links up with the actual timeline for the project. There are four stages to consider:

The page publisher must take responsibility for keeping the page up to date in line with project progress. Here’s what to include at each stage:

Pre-consultation

The table below shows what you need to set up your consultation webpage.

Section

Content

Title

Name of the project. Please note the title will also be included within the URL of the page and will be used for the duration of the whole project. So make sure it’s as clear and concise as possible.

Stand first text

This is your introduction to the proposal and should be no more than two lines.

First paragraph

This should include an overview of the scheme and summarise overall benefits. It should be no longer than a couple of sentences.

Image (min. size 1080 X 567 pixels)

The image should be recognisable to the project and potentially used in other material such as a promotional leaflet/flyer.

Please visit MyConnect for further guidelines on images.

Key benefits

Benefits statement – usually in bullet points, stating tangible and concrete benefits of the project.

Our plans

Information about the plan and what this means to the public.

Public consultation

This states the fact that these plans will be undergoing public consultation in order to secure government permission to go ahead.

‘Have your say’

  • Explain consultation is yet to open, but list the methods we will use.
  • Introduce upcoming consultation events and the full list of locations, plus their times and dates.
  • Include the helpline number and options to submit feedback online via email and maybe via a survey (once consultation opens).

Downloadable files

At this stage, there will only be already-public information, such as a promotional flyer/leaflet.

Please visit MyConnect for further guidelines on naming conventions and tagging of documents.

Live consultation

Throughout the consultation process, the structure of the page should follow the layout that you set up in the pre-consultation page. However, you should update the sections shown below with further information about the consultation once it’s live. Make sure you continue to update for any further rounds of consultation events.

Section

Content

Image (min. size 1080 X 567 pixels)

Update if you have any other supporting images.

‘Our Plans’

Give detailed insight of proposals, broken up with subheadings such as ‘Options’, ‘Construction’, ‘Environment’, ‘Road Impacts’ and so on.

‘Public consultation’

State that these plans are undergoing public consultation in order to secure government permission to go ahead.

‘Have your say’

Introduce upcoming consultation events where locals can talk to us directly, with the full list of event locations, plus their times and dates.

Add the following:

  • Consultation Hub button for online submission of feedback
  • Email address to send feedback
  • Helpline number

Include a closing date for supplying feedback.

Supporting documents

Add the following:

  • Promotional leaflet/flyer
  • Maps
  • Statement of Community Consultation document
  • Frequently asked questions
  • Any other public documents

Please visit MyConnect for further guidelines on naming conventions and tagging of documents.

Post-consultation

Once the consultation is complete, update the sections shown with further information about what happens next.

Section

Content

Image (min. size 1080 X 567 pixels)

Update if you have any other supporting images.

‘Public consultation’

State that we have concluded consultations and will be producing a consultation report summarising the feedback received. Once the report is complete, add a link in this section to it.

‘Next Steps’

State our plan to submit application after plans have been finalised. Include a link to view the archive page on the Consultation Hub.

Contact us

  • Email address to enquire only, not for feedback
  • Add helpline number

Supporting documents

Add to existing list of supporting documents:

  • Statement of Community Consultation document
  • Consultation report

Please visit MyConnect for further guidelines on naming conventions and tagging of documents.

Submission stage

At least 10 working days beforehand, make the Digital, Social Media and Film team aware of when you are planning on submitting your TWAO to the Secretary of State. This is because the website currently isn’t set up for storing large quantities of documents and an alternative solution for making the application documents available to the public will need to be created prior to the submission.

When the TWAO is submitted to the Secretary of State, update the following sections with further information about what happens next:

Section

Content

‘Next Steps’

State that we have submitted an application to the Secretary of State and give information on how to contact them. Include a link to view the archive page on the Consultation Hub.

Application documents

Contact the Digital, Social Media and Film Team at least 10 working days before you submit the TWAO application for help and guidance with your submission documents.

Supporting documents

Review existing list of supporting documents and update if required.

When the date closes for people to submit their objections or representations for the TWAO, remove the contact information for the Secretary of State, so that the page doesn’t have out of date information on. Amend copy to be in the past tense (for example, change “we will be submitting” to “we have submitted”).

Was this post helpful?
Yes1
No1